Dispute Resolution in the Workplace

Spring 2006

Final Examination

Spot the issues and completely resolve them. The exam is due May 9, 2006 at 6:30 pm. We will have an hour or more review of the examination at that time.

1. Design a private dispute resolution program in a private sector for profit business for an industrial organization with special attention to the legal issues that might arise at the hiring point and the termination point.

A. List at least three DR mechanisms or tools that you would use to resolve disputes.

B. Identify at least three danger areas and how you would avoid them.

C. Explain what you might do differently if your company was:

i. Extremely mature.

ii. Professional

2. Bif Ringworm is the human resource director for the Very Powerful Corporation of America. He has been given the job of constructing a prehiring mechanism that will maximize the inherent conflict management elements of the workforce and the workplace. He wishes to minimize disputes that go to formal dispute resolution. Design a hiring mechanism to accomplish his goals in a professional, mature, and single location psychological services organization.