Dispute Resolution in the Workplace

Midterm Handout

February 23, 1999

• Phases of organizational life cycle Internal political pressures in organizations at different life cycle stages
• Rejuvination - how is it accomplished
• Boundary role players
• Peer group leaders
• How is Parson's model of culture used to measure and change organizations (to minimize political disfunction).
• Suggest a design of a binding preemployment arbitration procedure in the public sector
• Gilmer and Alexander
• Explain what might be meant by "the darkside of ADR"
• The continuum of ADR - diagram and describe it with all its bells and whistles.
• Formal and informal Aministrative ADR
• Negotiated rule-making
• Maslow's hierarchy of needs
• Kohlberg's moral judgement framework
• Eric Berne's transactional analysis in individual interaction
• Human resources and human capital (what is the difference between capital and resources?)
• Velocity of capital - what are its consequences in the post-industrial-late 20th century workplace?
• Past practice
• Scope of bargaining
• Management rights.

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